SMA Insurance Services has been serving the Dallas - Ft Worth area, and all of Texas since 1986. Our mission is to offer you the customer three things: 1) Great coverages. 2) Great service. 3) Great premiums. We believe that it is possible to do all three, and the fact that we have many clients that have been with us 20+ years proves that it is possible.
At SMA Insurance Services we take the job of being your agent serious. You depend on us to have the knowledge to help you chose which carrier offers the best program for your individual needs. As Independent Agents we have the ability to work with several carriers as well as the obligation to to be sure we are getting you the best options available. All of the staff at SMA Insurance Services are licensed insurance professionals.
Steve Meleleu, the Agency Principal is also a Certified Insurance Counselor. The CIC designation as it is known in the industry requires advanced study in five different areas of insurance, and requires passing a national exam for each section. In addition to the initial classes, annual updates are also required. Steve's area of expertise is Business Insurance for small businesses.
Marcia Meleleu, Personal Insurance & Office Adminstration. Marcia joined SMA Insurance Services in 1990 after several years in Medical Office Management. When it comes to personal insurance, Marcia handles the processing from the application stage all the way through to mailing you your new policy. In 2006 Marcia completed the Certified Insurance Service Representative program. This is also a five part program with national exams for each part and also requires annual updates. She is the first point of contact at SMA Insurance Services, and in most cases is the one to help you with billing and policy changes as they are needed.
Nikki Dawson, Commercial & Personal Insurance Service. Our newest team member comes to us with over 5 years experience in the insurance industry. Nikki is licensed in Property & Casualty lines as well as Life and Health Insurance. Niiki is very involved in the commercial insurance processing, starting with new application stage all the way to geting your new policy ready for mailing. Whether it is adding a new car or truck to your policy, or getting an insurance quote for that new Boat or RV, Nikki is here to help you.
At SMA Insurance Services we are "Independent Agents", our focus is working with you, the client, and matching your needs with the many carriers we represent. You are the customer and as our motto states....We work for you!